Privacy Policy Last updated: 2025

This Privacy Policy describes how Checbox by 360 insights (“Checbox”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website, mobile applications, and related services (collectively, the “Service”). It also explains your rights under the Australian Privacy Act 1988 (CTH) and the Australian Privacy Principles (Apps).

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Who We Are

This Privacy Policy applies to Checbox by 360 insights, a software solution designed for fleet management, field service, and supply chain operations in Australia. If you have any questions, contact us at: Email: Phone:

 

2. What Personal Information We Collect

We may collect and process the following types of personal information:

· Name, email address, and phone number

· Business or company details (if applicable)

· Location data (including background location)

· Device and browser information

· IP address and usage data

· Images, files, and camera access (when permitted)

· App usage patterns and diagnostic logs

 

3. How We Collect Information

We collect personal information when you:

· Register for or use the Service

· Fill out forms or interact with our team

· Enable permissions within the mobile app (e.g., location, camera, storage)

· Use our website and apps (automatically collected via cookies and similar technologies)

· Provide data through third-party integrations or social logins

 

4. Why We Collect and Use Your Information

We use your personal information to:

· Deliver and improve our services

· Enable real-time tracking and operational workflows

· Authenticate and manage user accounts

· Provide customer support and respond to inquiries

· Notify you of updates, alerts, or policy changes

· Send you service-related or promotional communications (opt-out available)

· Conduct analytics and improve user experience

· Comply with legal obligations

 

5. Disclosure of Personal Information

We may disclose your information to:

· Third-party service providers (e.g., cloud hosting, analytics tools)

· Affiliates and business partners involved in service delivery

· Authorities or regulators as required by law

· Buyers or successors in the event of a business transfer

We do not sell your personal information.

 

6. Cross-Border Data Transfers

Some of your personal information may be stored or processed overseas (e.g., cloud services or global support infrastructure). We ensure these transfers comply with APP 8 by using legally binding agreements or ensuring the overseas recipient offers privacy protections substantially similar to Australian law.

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

· Maintain session state and authentication

· Analyse website traffic and user behaviour

· Remember preferences and enhance user experience

You can manage your cookie settings through your browser,

 

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

· Encryption and secure access protocols

· Multi-layered authentication

· Regular system and data audits

However, no system is completely secure, and we cannot guarantee absolute security.

 

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Usage data may be kept for internal analysis and improvement.

 

10. Your Rights and Choices

Under the Privacy Act 1988, you have the right to:

· Request access to your personal information

· Request correction of inaccurate or outdated information

· Withdraw consent (where applicable)

· Opt out of direct marketing at any time

To exercise these rights, contact us at support@checbox.com.au.

 

11. Notifiable Data Breaches

In the event of a data breach likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme.

 

12. Children’s Privacy

Our Service is not intended for children under the age of 15. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly.

 

13. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their policies before providing personal data.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date and provide notice through our website or app if required. Continued use of the Service means you accept the updated policy.

For all other privacy inquiries, reach us at support@checbox.com